Donor Centre Manager

• Exciting opportunity to lead our Regent Arcade Donor Centre, SA
• Permanent Full-Time opportunity -  Monday- Friday (Onsite)
• Salary starting from $110-140K + Super

About the role

Lifeblood is seeking an experienced leader to take charge of a fast-paced, high-performing team in a clinical environment. As a hands-on, people-focused Donor Centre Manager at our Regent Arcade Donor Centre, you will lead a team of up to 50 direct reports, shaping a culture where both donors and staff feel valued, supported, and motivated to achieve excellence every day.

What you’ll do:

• Lead the quality, safety, and operational performance of blood donation and blood products.
• Coach, mentor, and develop a large, diverse team (up to 50 employees), driving continuous improvement across key service performance indicators (KPIs).
• Roster and deploy staff efficiently to meet donor attendance, skill mix, and operational demands.
• Foster a safe, collaborative environment where employees can communicate openly, share ideas, and grow.
• Be a change leader – clearly explaining the “why” and supporting your team through operational or process improvements.
• Build strong relationships with internal and external stakeholders, including Marketing and Regional Partnerships, to optimise donor panels and engagement.

What we’re looking for:

• Proven experience managing large teams in operationally driven, customer- or clinical environments.
• Hands-on, process-oriented operational leadership, with a strong track record of delivering results.
• Skilled in people leadership, using empathy and human-centric approaches to drive team engagement and performance.
• Passion for coaching and developing talent, identifying potential, and growing high-performing teams.
• Strong analytical skills, with the ability to interpret data and make informed decisions.
• Highly committed to safety, quality, and compliance in a clinical setting.
• Clinical experience is an advantage, but not essential.
• Valid Drivers Licence (Some intermittent travel required to our Pop-Up sites with fleet vehicle available or travel allowance)

If you thrive in a fast-paced environment, enjoy mentoring and leading teams, and want to make a direct impact on Australia’s blood supply, we’d love to hear from you.

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people. 

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following: 

• Minimum 5 weeks annual leave (up to 6 weeks) 
• Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment 
• 14 weeks paid parental leave - no waiting period for either parent  
• Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone 
• Plus, many more! 

Is Lifeblood your reason? Apply NOW!

Applications close on 27th May 2026

We are a 2026 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed. For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Rachel OShea via raoshea@redcrossblood.org.au.

If you want to know more about our recruitment process or to check out our FAQ's, please click here

Please note: applications sent directly to this email address cannot be accepted

This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion.