Operations Performance Lead

• Lead data‑driven insights that elevate national planning, unlock performance, and drive improvement throughout operations.
• Permanent Full-Time -  76.00 per fortnight
• Salary between $116K-$165K+ Super + Salary Packaging and more
• Hybrid role & can be based in any of our processing centre(Sydney/Melbourne/Brisbane/Perth)

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.
 

About the role  

The Operations Performance Lead will partner with our Planning & Performance directorate and the wider Manufacturing & Logistics business. The role is central to enhancing performance insights, operational planning, forecasting, decision‑making, and driving continuous improvement.

Reporting to Operations Performance Manager, you will be responsible for:

• Developing and delivering accurate, timely operational productivity reporting
• Critical data analysis and supporting scenario-based capacity modelling, and,
• Contributing to the overall maturity of production planning and performance of core national sites within a highly regulated environment.

Working alongside key stakeholders and members of the Planning & Performance team, you will contribute to a consistent and robust approach to performance measures, productivity modelling and planning across Lifeblood Manufacturing & Logistics (M&L) operations.

A day in the role will see you:  

• Developing and delivering monthly and ad-hoc reports that provide clear visibility of operational performance against productivity targets.
• Analysing complex data sets to identify operational trends, risks/gaps, and improvement opportunities, providing evidence-based recommendations to enhance operational performance.
• Maintain consistency in productivity modelling and reporting across Manufacturing & Logistics, supporting the evolution of integrated planning standards, frameworks and processes.
• Design and develop scenario-based capacity modelling that evaluates safety, quality, cost and service, to deliver strategic insights that enable critical decision-making.
• Collaborate closely with key internal stakeholders to align priorities, influence decisions, and ensure effective execution of operational planning
• Data lead insights are presented in a clear and concise manner to stakeholders at all levels, using visualisation tools and data storytelling techniques to influence decision-making.
• Support the development of national standards and procedures, and lead or contribute to the delivery of agreed change and strategic initiatives and projects

Sound interesting? Here’s what we’re looking for: 

• Experience in designing, developing, or deploying productivity reporting and modelling tools including BI platforms or advanced analytics
• Tertiary qualifications in Business, Operations Management, Supply Chain, or equivalent experience in operational performance roles (e.g. GMP or science-based environments)
• High proficiency in data analysis and business software tools, including advanced Python coding, Delta Bricks/Data Lake, MS Excel, PowerPoint, Power BI & Tableau or similar data visualisation platforms.
• Proven capability in productivity modelling, scenario analysis, and data-driven decision-making
• Experience working with automated planning tools (ANAPLAN would be highly advantageous).
• Demonstrated experience applying process improvement methodologies such as Lean and/or Six Sigma
• Advanced analytical and planning skills, with the ability to interpret complex data and drive outcomes
• Strong stakeholder engagement and relationship management skills across multiple organisational levels
• Excellent communication and presentation skills, with the ability to explain complex information clearly
• Ability to work autonomously, manage competing priorities, and maintain attention to detail
• Strong commitment to safety, quality, and compliance standards

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

• Ability to purchase additional annual leave
• Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
• Plus, many more!

Is Lifeblood your reason? Apply NOW!

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed. For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Rashmi Malhotra via rmalhotra@redcrossblood.org.au.

If you want to know more about our recruitment process or to check out our FAQ's, please click here

Please note: applications sent directly to this email address cannot be accepted

This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion.