Order Fulfilment Supervisor

• Opportunity to lead our NSW Distribution team
• Permanent, full-time opportunity- 76 hours a fortnight
• Weekday shifts across Monday to Friday
• Located at Sydney Processing Centre in Alexandria, NSW

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.
 

About the role  

We’re currently seeking an Order Fulfilment Supervisor to join our team at our Sydney Processing Centre in Alexandria. The Order Fulfilment Supervisor will lead the Order Fulfilment team in fulfilling customer orders and ensuring the timely distribution of life-giving blood and other products to Approved Health Providers.

In this exciting and fast- paced role, while working with regional manufacturing environment you will continually look for ways to optimise work processes, actively learn and adapt your approach to achieve great outcomes. You will act with a sense of urgency, high energy and enthusiasm and be able to relate openly and comfortably with everyone. You will value interpersonal savvy and self-awareness and reflect on your own strengths and areas for development, making you a valued contributor.

A day in the Order Fulfilment Supervisor role could see you:

• Lead and provide direction to the Order Fulfilment team, using human-centric and empathetic management approaches
• Identify new talent for the Order Fulfilment team
• Support training and staff development
• Effectively manage the team’s resources and workflow
• Develop and manage rosters, and deliver work schedules
• Undertake daily supply planning with the Customer Service Delivery Manager
• Identify daily inventory requirements and address inventory gaps
• Supervise stock management

Sounds interesting? Here’s what we’re looking for:

• Demonstrated ability to lead and coach warehouse or distribution teams
• Experience in the coaching, development and performance management of employees to deliver results
• Ability to understand and relay strategic objectives and drive operational performance against key performance indicators
• Operational knowledge and experience of customer service, and warehouse and distribution processes and principles
• Operational experience in a regulated GMP environment desirable
• Passionate about delivering great customer service
• Excellent communication and interpersonal skills
• Technical and digital aptitude with a high attention to detail  

This is a permanent, full-time opportunity, working a rotating team roster across Monday to Friday, between 6:30am to 2:30pm (AM shift) and 2:00pm to 10:00pm (PM shift), and be part of an on-call roster that includes weekends.

Thrive in a diverse culture that cares for your wellbeing 

We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. We place our employees wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you’ll have access to:

• A range of salary packaging benefits including the option to package up to $15,900 of your salary
• Ability to purchase additional annual leave
• Discounted private health cover with fantastic corporate benefit
• Discounted access to 1,430+ gyms & pools all over Australia
• Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
• Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more

Excited to join us? Apply now and discover a career filled with life-changing possibilities. 

Next steps 

When it comes to recruitment, we progress suitable candidates through the hiring process as soon as we can, so we encourage you to submit your application as soon as you're able to. We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed. 

For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Rashmi Malhotra on rmalhotra@redcrossblood.org.au. Please note: application sent to this email cannot be accepted.

If you want to know more about our recruitment process or to check out our FAQ's, please click here.

This vacancy is being managed directly by Lifeblood’s Talent Engagement team. We won’t accept candidates from external recruitment agencies on this occasion.