Donation Conversation Specialist

•    Use your communication skills to support families, navigate critical conversations, and help save lives
•    Fixed-term Full-time opportunity until 14 August 2026 Melbourne based + WFH
•    Offering salary circa $120k + Superannuation + Salary Packaging

 
Discover life-giving possibilities
Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood.
 

About the role
DonateLife Victoria (DLV) coordinates all organ donation across the state. A team of dedicated medical and nursing specialists work within Victorian hospitals to provide professional services and encourage best practice to increase organ and tissue donation rates. Staff at DLV also coordinate marketing and communications within the state, provide hospital and community education, and support for Victorian donor families.
The pilot of the Donation Conversation Specialist role is to utilise the skills and experience of an exceptional communicator to:

•    Support potential donor families in acute grief and bereavement
•    Offer organ and tissue donation to families in a collaborative environment
•    Formally consent donor families for organ and tissue donation 
•    Increase the consent of organ and tissue donation across Victoria 
 
Sound interesting? Here’s what we are looking for;
•    Tertiary qualifications in Social Work, Psychology, Nursing or similar
•    Extensive experience in communicating with families in acute grief and bereavement within a Healthcare setting
•    Expert communicator in the grief and bereavement space
•    Demonstrated ability to work independently and identify, assess and resolve problems with a solution focused mindset
•    Advanced negotiation skills and ability to communicate appropriately in time critical circumstances 
•    Intermediate level computer skills 
•    Hold a drivers licence and have the ability to travel to all Metropolitan Melbourne Health Services
 
This is a fixed-term full time opportunity until August 2026 working out of our Carlton, VIC, office + WFH.

 
Thrive in a diverse culture that cares for your wellbeing
We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. Whether it’s workplace safety or work/life balance, we look after our employees’ varying needs. As part of the Lifeblood team, you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.
 
Excited about this opportunity? Apply now and discover a career filled with life-giving possibilities.
 
Next steps
When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can.
 
We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed.
 
If selected, you’ll be required to complete a few background checks and we’ll help you through this process.
 
If you require any adjustments during the recruitment process, please reach out to us.
 
For further details on this position please contact Megan Plas on (03) 8317 7400 on donatelife@redcrossblood.org.au

For questions regarding the recruitment process please contact Svet on ssubotic@redcrossblood.org.au

Please note we cannot accept applications via email so please apply online 

Applications for this role close on Friday 4 July 2025
 

This vacancy is being managed directly by Lifeblood’s Talent Engagement team. We won’t accept candidates from external recruitment agencies on this occasion.