Donor Centre Manager

• Permanent Full-time opportunity; 76 hours per fortnight
• Varied shifts across a rotating roster - Monday to Sunday
• Located in a brand-new purpose-built facility in the heart of Marrickville Metro, Inner West’s newest hub blending retail, food and drinks, plus art and culture

Are you looking for a role with a life-giving purpose? Are you looking to join an organisation where you can give back to the community, where you can be yourself?

Then look no further…. this one’s for you!!

At Lifeblood our purpose is simple: to give life. It’s at the centre of everything we do.

As we look to open our newest donor centre in the heart of the vibrant, diverse community hub that is Marrickville, we are on the lookout for a new crew who are passionate about saving lives in one of Sydney’s trendiest suburbs.

We are recruiting individuals who are passionate about looking after the community through a smile, a helping hand, and an obsessive focus on their experience. You’ll bring your own personality, style, and perhaps even local knowledge on where to find the best food and coffee.

It’s what Marrickville is known for and what we’re looking for.

So, what do our incredible Donor Centre Managers do?

Reporting to the Area Manager, Our Donor Centre Managers provide operational oversight to ensure that the end-to-end donation experience runs efficiently with no compromise on quality or safety.

They provide direction, inspiration, and support for the team to achieve common goals and foster team effectiveness, as well as managing tough issues with respect.

They deliver a supportive and safe experience to our amazing employees and donors and act as the first point of contact for any operational challenges.

They provide leadership oversight to the team to ensure the teams are operating at their full capabilities in order to provide our recipients with the much needed blood products we collect daily

Sound like You? Here’s what we’re looking for:

• Leadership experience to coach, support and deliver performance feedback to foster employee engagement
• Outstanding interpersonal skills with the ability to build a warm connection with donors
• Collaborative nature with a strong sense of teamwork
• Experience working to key performance indicators
• Skilled in use of Microsoft Office and Lifeblood systems

So you are ready to get started on day one, you’ll complete a paid training program that has a balance between on-the-job practice, and online class schedules that will see you walking and talking like an expert within no time. All of our training will happen at our Chatswood and Parramatta Donor Centres prior to the Marrickville Donor Centre opening.

The important bits we need you to know

• Occasionally you may need to lift between 9 -22.7kgs
• You will frequently stand, walk and bend to set up and pack down machines and blood products
• We need our crew to have availability and flexibility to work varied shifts across our 7 day a week operation within the initial donor centre hours below subject to review once the collections grow

- Mon & Tuesday 1130-2100

- Wed & Thursday 0630-2100

- Friday 0630-1500

- Sat & Sun 0700-1600

We care about You!

At Lifeblood we are proud to say we welcome different perspectives and different backgrounds. We’re guided by a set of principles and values that underpin a duty of care towards our people, donors, the community, and the environment.

That’s why we don’t believe in one-size-fits-all – especially when it comes to your well-being, as every one of our employees is unique.

As part of our new crew, you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food and beverage, department stores, travel, and more.

So, if you are excited to be part of something new in the heart of the amazing and diverse community of Marrickville…then apply now and discover a career filled with life-giving possibilities.

Next steps

After your application has been assessed and if selected, you’ll be invited to complete a one-way video interview, so we can meet the real you. Followed by a face to face interview.

If your application is suitable but the role is filled prior to the advertised close date, you can rest assured that we’ll keep in touch and consider you for the next similar opportunity.

If you are a successful front runner, you’ll be required to complete a number of background checks — don’t worry, we’ll help you through this process

Our facilities are COVID-19 safe places

Click here to learn how we're protecting donors, volunteers, patients, and our people.

We encourage all of our employees to be vaccinated against COVID-19 and a number of states have mandated that Lifeblood employees must be vaccinated to perform work for us. Please make sure that you are able to comply with these government requirements or have the appropriate medical exemption information available.

For further details on this position please contact Helena Ward (Area Manger) on heward@redcrossblood.org.au