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Centre Operations Manager

Date: 21-Jan-2022

Search suburb or city: Melbourne, VIC, AU, 3000

Company: Australian Red Cross Lifeblood

  • Lead a great team and foster an excellent work culture to deliver exceptional Donor service at our Melbourne CBD Donor Centre, VIC
  • Permanent, Full-time opportunity


This is your opportunity to find a life-giving purpose


As an organisation our purpose is simple: to give life. It’s at the centre of everything we do. As part of the Lifeblood team, you’ll have the opportunity to contribute to this life-giving purpose and grow your career. We’re committed to ensuring you have the ability to innovate, learn new skills, and embrace new challenges – all while making a difference in the lives of countless others. 


Lifeblood has an inspiring opportunity for you


We have an exciting leadership opportunity based in a unique and modern clinical setting, supporting our Melbourne CBD DC Donor Centre Manager. To successfully support the DCM in this role, we’re looking for an inspirational leader who has gained their experience leading large or multi-disciplined teams in a highly customer focused environment. This could be within retail, hospitality, or you may be a nurse unit manager looking for this special opportunity to lead a great team delivering exceptional Donor service.
As one of the centre’s senior people leaders, you will work closely with the Donor Centre Manager to foster a positive work environment where all team members can thrive. To achieve this, you will assist in identifying new talent for the Donor Centre, supporting staff development, encouraging high performance and building a culture of recognition. In this role, you will guide and support the team with strong people leadership skills, using human-centric and empathetic management approaches.


Sound interesting? Here’s what we’re looking for:


  • Proven success in the leadership of people, including the ability to understand and relay strategic objectives, experience in coaching, development and performance management of employees to deliver results
  • Prior experience successfully taking teams on a journey and developing people in an ever-transforming work environment
  • Demonstrated experience managing medium or large-sized teams
  • Well-developed problem solving and influencing skills, with a willingness to take action or challenge existing practices
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office


Thrive in a diverse culture that cares for your wellbeing


At Lifeblood, we welcome different perspectives and backgrounds and we’re proud to foster an environment where people can come together to achieve their very best. That’s why we don’t believe in one-size-fits-all – especially when it comes to your wellbeing. Every employee is unique and we’ve developed a range of initiatives to look after the varying needs of all our people. As part of the Lifeblood team you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.


Excited to join us? Apply now and discover a career filled with life-giving possibilities.


Next steps


When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can. You’ll hear from us with an outcome after your application has been reviewed and assessed. If your application is suitable but the role is filled prior to the advertising close date, you can rest assured that we will keep in touch and consider you for the next similar opportunity.


If selected, you’ll be required to complete a number of background checks — don’t worry, we’ll help you through this process.


For further details on this position please contact Vera Boon on veboon@redcrossblood.org.au.


Our facilities are Covid-19 safe places


Click here to learn how we're protecting donors, volunteers, patients and our people.


We encourage all of our employees to be vaccinated against Covid-19 and a number of states have mandated that Lifeblood employees must be vaccinated to perform work for us. Please make sure that you are able to comply with these government requirements, or have the appropriate medical exemption information available.

While we appreciate all interest in our business, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.

Please note, we have recently upgraded our candidate platform. To apply for the role, you'll need to register a new account. If you're unsure whether you have an existing account, the system will notify you if you attempt to create a new one. Thank you for your patience.