Donor Centre Manager

• Exciting opportunity to lead our Noarlunga Donor Centre, SA
• Permanent Full-Time opportunity - 38.00 hours per week
• Salary starting from 110-140k + Super
   

About the role

Lifeblood is seeking an experienced people-focused leader to take charge of Noarlunga Donor Centre, to shape and maintain a culture that ensures the best experience for every donor, every time. As a Donor Centre Manager, you'll motivate a fast-paced, high performing medium-sized team in a clinical environment, achieving collection targets and meeting key performance indicators to secure Australia's blood supply. You'll also support the team to continually look for opportunites to enhance the donor experience. Your curiosity, adaptability, and commitment to fostering a positive team dynamic will be the driving force behind achieving common goals.

A day in the role will see you:

• Lead the quality, safety, and operational performance of blood donation and blood products.
• Coach and develop the team to drive continuous improvement across key service performance indicators (KPIs)
• Foster a safe environment where employees feel cared for, can communicate openly, share ideas and continue to learn
• Effectively roster employees to meet donor attendance, skill mix and operational requirements
• Be a great change leader ensuring you explain the “why” and support change for your team
• Engaging and building relationships with internal and external stakeholders
• Build strong relationships with internal and external stakeholders, including Marketing and Regional Partnerships, to optimise donor panels and engagement.

Sound interesting? Here’s what we’re looking for: 

• Demonstrated experience managing medium-sized teams (around 14 team members) in operationally driven, customer focused or clinical environment
• Strong people leadership skills, using human-centric and empathetic management approaches and can work towards change management
• Motivation to lead and inspire a team to reach shared goals and key performance indicators
• Operationally strong and disciplined in a process-driven environment 
• Ability to foster and build internal and external stakeholder relationships 
• A passion for coaching people, developing skills within your team members and identifying talent
• Positive nature, with the ability to empathise with donors and team members
• Strong Excel knowledge, with the ability to dissect and interpret data to make informed decisions
• Highly committed to safety and quality
• Clinical experience is an advantage but not essential.

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

• Ability to purchase additional annual leave
• Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
• Plus, many more!

Is Lifeblood your reason? Apply NOW!

We’re proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You’ll hear from us once your application has been reviewed. 

Have a question about the role or do you need support or adjustments during any stage of the recruitment process? Email Sami, our AI Careers Assistant, at careers@redcrossblood.org.au. Sami can help with common questions, and if your question needs more support, it will be escalated to our Talent Acquisition team.

Please note: we can’t accept applications sent directly to this email address.

This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t be accepting applications from external recruitment agencies for this role.