Equipment Support Officer

• Support collections equipment management across Lifeblood’s Donor centres to ensure ongoing operations and collections success. 

• Blend of hands-on and administrative position for an enthusiastic and self-driven individual who can manage multiple activities with confidence 

• Permanent, full-time position (Mon-Fri) located at our Melbourne Processing Centre. Salary between 85-90k base + superannuation. 

Discover life-giving possibilities     

We’re looking for a senior leader to provide strategic and operational leadership across workplace and organisational partnerships, ensuring strong acquisition, engagement, penetration and retention (and ultimately delivering reliable, sustainable collections growth).  

You’ll lead through leaders; setting direction, enabling consistency and ensuring national alignment across regions and teams. You’ll be accountable for translating Lifeblood’s strategy into clear plans, driving performance against KPIs and budgets, and building a highly engaged, capable workforce that delivers measurable impact through workplace partnerships. 

About the role 

We are seeking a motivated team member to undertake the maintenance and spare parts management of collections equipment predominantly in the Vic/Tas region.  In this role, you will become experienced in navigating the whole of service approach to equipment management and Quality compliance requirements.  This is a role that works closely with other Equipment Support Officers, the Equipment Replacement Team, Quality Business Partners and collections sites in the region. 

Key Responsibilities 

• Manage preventive and corrective maintenance activities for donor collections equipment to ensure Quality compliance using Oracle Fusion Maintenance Module (or similar) 

• Use Oracle Fusion Procurement module for creating and receipting requisitions related to corrective maintenance 

• Be hands on for portable equipment movement between collections sites and service providers (and then back again), and effectively trace movement 

• Maintain the loan pool equipment fleet (including preventive and corrective maintenance) 

• Source and provide spare parts as required by donor sites and maintain in-house stock  

• Support donor collections equipment officers with the provision of guidance and test equipment required for onsite calibration checks  

• Work with the Equipment Replacement Team to support hands-on equipment implementation activities. 

Sound interesting?  Here’s what we’re looking for: 

• Oracle Fusion Maintenance Management and/or Procurement module experience (or similar systems) 

• Attention to detail and excellent organisational skills 

• Ability to work in both physical and administrative environments 

• Strongly positive communication skills across Teams and Outlook 

• Motivated and self-driven  

• Ability to work well in a national team and build positive relationships with donor experience team members and the broader Operational Infrastructure & Support team 

• Commitment to quality, compliance and safety in a regulated environment 

• Intermediate computer skills (Word and Excel)