Senior Manager - DX Training

• Lead the delivery and continuous improvement of training programs that ensure workforce capability, compliance, and excellence across Lifeblood’s DX function
• 12 month fixed-term full-time opportunity with WFH flexibility – location flexible 
• Salary circa $160k + Superannuation + Salary Packaging 

Discover life-giving possibilities  

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood. 

About the role 

The Senior Manager, DX Training is responsible for leading the delivery, and continuous improvement of training programs that ensure workforce capability, compliance, and excellence across the DX function. This role oversees the full training lifecycle from induction and onboarding of new starters to annual competency assessments and refresher training to ensure alignment with clinical, GMP, HSE, and customer-centric standards.

Working in close partnership with the central Learning & Development team, the role ensures that enterprise learning strategies, frameworks, and design principles are effectively applied within DX to meet operational and regulatory needs. Key responsibilities include ownership and development of training content and documentation, delivery of classroom and practical training, and integration of learning initiatives such as the Excellence in Collections and Eligibility programs, Donor Centre Manager and Session Leader Essentials.

The role is a key partner in the supporting the implementation of the Future of Learning strategy for DX.

The role ensures network-wide competency, and supports critical skill areas including de-escalation, CPR, and First Aid.

Sound interesting? Here’s what we’re looking for;

• Ability to design and implement training strategies aligned with organisational goals across a large and geographically diverse business unit
• Solid knowledge of contemporary, evidence-based learning & development practices and learning theory, with proven ability to turn these into practice in an organisational environment
• Proven capability to lead diverse training teams, including Skills Coaches and Assessors, educators, and project stakeholders, while fostering a culture of continuous improvement
• Expertise in developing modular, blended learning programs using digital tools (e.g., AR/VR, interactive content)
• Ability to build and manage annual competency assessments, refresher training, and credentialing pathways
• Ownership of training documentation, and learning records, ensuring compliance with GMP, HSE, and clinical standards
• Strong analytical skills to evaluate training effectiveness and inform continuous improvement
• Ability to work with clinical, operational, and quality teams to ensure training meets business and regulatory needs
• Excellent verbal and written communication skills to engage learners, leaders, and external partners

This is a 12 month fixed-term full-time opportunity with a hybrid work model rotating between WFH and one of our processing centres. We are open to candidates from different locations within Australia. Lifeblood is proud to accommodate flexible working and we are open to conversations around what this means to you.  

Thrive in a diverse culture that cares for your wellbeing  

We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. Whether it’s workplace safety or work/life balance, we look after our employees’ varying needs. As part of the Lifeblood team, you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more. 

Excited about this opportunity? Apply now and discover a career filled with life-giving possibilities. 

Next steps 

When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can.  

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed. 

If selected, you’ll be required to complete a few background checks and we’ll help you through this process.  

If you require any adjustments to feel more supported during our recruitment process, please reach out to us.  

For further details on this position, please reach out to Tayler on tdobbs@redcrossblood.org.au. 
**Please note we cannot accept applications via email so please apply online  

This vacancy is being managed directly by Lifeblood’s Talent Engagement team. We won’t accept candidates from external recruitment agencies on this occasion.