Strategic Partner Clinical Care

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Date: 28 Jan 2026

Search suburb or city: West Melbourne, VIC, AU, 3003

Company: Australian Red Cross Lifeblood

  • Make a meaningful impact on quality, safety and innovation in healthcare.
  • Permanent position with WFH flexibility  
  • Classification: $k + Superannuation + Salary Packaging 
  • Location Melbourne 

  

Discover life-giving possibilities   
Lifeblood is more than just a job or a career; it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood. 

  

About the role  

The Clinical Care function at Lifeblood plays a critical role in ensuring the quality, safety and effectiveness of our processes, enabling appropriate care and follow-up for our valued customers. Our team of dedicated nursing professionals and support staff operate within our Clinical Principles Framework, grounded in Good Manufacturing Practice, Nursing and Midwifery Board of Australia standards, and AHPRA registration requirements. 

 

We are seeking a Strategic Partner, Clinical Care to provide expert guidance, technical leadership and project support across the organisation. You will work at the intersection of clinical excellence, innovation and operational delivery and will be accountable to: 

 

  • Provide expert advice, guidance and technical support to initiatives and projects across Clinical Care as well as to donor centre teams.
  • Support efficient blood collection processes, minimise wastage, and ensure safety for donors and recipients
  • Partner closely with the Strategic Transformation and Readiness team to support innovation and continuous improvement
  • Drive national consistency by sharing knowledge, insights and best practice across the network
  • Identify and lead opportunities for innovation, process improvement and standardisation aligned to organisational strategy
  • Provide project and subject matter expertise to Clinical Care, Donor Experience, and Strategic Transformation & Readiness teams
  • Work closely with the Senior Manager, Insights and Innovation to establish priorities and deliver high-impact outcomes 

  

Sound interesting? Here’s what we are looking for;  

 

  • Digital and technical aptitude, including data analysis and the ability to develop reports to support evidence-based practice
  • Advanced process analysis and mapping skills
  • Ability to influence data and effectively partner with other technical experts to drive innovation and educate on the use and interpretation of data
  • Strong interpretive and problem-solving capability, with the ability to translate complex information for a range of internal and external stakeholders
  • Outstanding communication and interpersonal skills, with the ability to build and sustain effective relationships across diverse stakeholder groups
  • Proven ability to identify, assess and resolve problems using sound judgement
  • Demonstrated commitment to quality, safety and best practice, including a strong understanding of cGMP / Quality Management Principles
  • Leadership capability, with the ability to coach, influence and provide constructive feedback
  • Ability to embrace curiosity, innovation and change in a complex environment 

 

This is an opportunity to shape how we deliver safe, effective and consistent care at a national level. You’ll influence innovation, contribute to strategic transformation, and play a key role in strengthening outcomes for donors, recipients and the broader health system. 

 

If you’re passionate about clinical quality, continuous improvement and making a genuine difference this role offers the chance to do all three 

 

This is a permanent, full-time position rotating between WFH and one of our Melbourne Processing Centres. Lifeblood is proud to accommodate flexible working, and we are open to conversations around what this means to you.  

  

Benefits and Wellbeing 

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people. 

 

In addition to being a part of an organisation that is the heartbeat of the Nation, you will have access to the following: 

  • Ability to purchase additional annual leave 
  • Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment 
  • 14 weeks paid parental leave - no waiting period for either parent 
  • Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone 
  • Plus, many more! 

  

 

Next steps 

When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can.  

  

We are a 2026 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed. 

  

If selected, you’ll be required to complete a few background checks and we’ll help you through this process.  

  

If you require any adjustments to feel more supported during our recruitment process, please reach out to us.  

  

For information regarding the recruitment process, please contact Rich on rwilkes@redcrossblood.org.au.  
**Please note we cannot accept applications via email so please apply online   

his vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion.